Director Member Engagement Strategies and Business Development in Orange at Prospect Medical Systems

Date Posted: 10/25/2019

Job Snapshot

Job Description

Director Member Engagement Strategies and Business Development

We are hospitals and affiliated medical groups, working closely together for the benefit of every person who comes to us for care. We build comprehensive networks of quality healthcare services that are designed to offer our patients highly coordinated, personalized care and help them live healthier lives. Through collaboration, we strive to provide all of our patients and medical group members with the quality, affordable healthcare they need and deserve.

The Director Member Engagement Strategies and Business Development will support national business development with prospective MSO clients and/or IPA acquisitions for Prospect Medical Systems as well as champion the organizational efforts for member engagement.  This role will partner closely with marketing and other operational areas to creatively build strategies to further engage, measure and improve member satisfaction across all products.

Job Responsibilities/Duties

  • Identification and engagement of prospective MSO clients and potential acquisition target IPAs, including sales presentation and relationship development of potential clients. 
  • Develop digital/internet strategy including coordinating website content, social media, and marketing campaigns.
  • Maintain and develop materials and presentations for client development.
  • Owner of Member Engagement and Satisfaction scores, data, and related initiatives: Requires extensive collaboration with Network teams and providers, and all call centers, plus health plans; Includes Strategy, reporting of data to accountable parties, driving results; Indicators of success include retention rates, CAHPS, and other member surveys.


Minimum Education: Bachelor’s degree or higher education, required.

Minimum Experience: Marketing/Public relations experience preferred. Healthcare experience preferred.

Req. Certification/Licensure: None. 

Employee Value Proposition

Prospect Medical Holdings, Inc., is guided by a diverse and highly experienced leadership core. This group maintains the vision that has made Prospect a needed difference-maker in the lives of so many patients today, and many executives contribute to our continued efforts. As a member of our highly effective team of professionals you will receive:

  • Company 401K
  • Medical, dental, vision insurance
  • Paid time-off
  • Life insurance

Prospect Medical Systems has a zero-tolerance policy regarding the use of drugs and alcohol.  Our Company is committed to maintaining a productive, drug free workplace that keeps employees and patients safe from harm.  For this reason, we require applicants to pass a screening for drug use as a condition of employment.  This includes: alcohol, marijuana, cocaine, opiates and methamphetamines.

How to Apply

To apply for this role, or search our other openings, please visit and click on a location to begin your journey to a new career with us!

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources.

EEOC is the Law:

Keywords: Acute Care